Your mission

We are seeking a creative and knowledgeable self-starter to join our Product and Innovation Team on a full-time basis as lead UX Writer. The successful candidate will be responsible for crafting meaningful interface copy to describe the navigation and set up of apps and features, setting descriptions and tooltips, to empower users so that they can confidently navigate our software. Your work will have a significant impact on enhancing the overall customer experience. Furthermore, you will be responsible for driving product narratives across various platforms by creating documentation including a weekly change log. You will produce written copy that supports the teams responsible for creating support articles and marketing campaigns. As part of this close knit, motivated and ambitious team, you will be in a unique position that allows you to shape the development and branding of the product, and contribute to the overall product design strategy.

As an experienced UX writer, you have a portfolio showcasing these skills. Please attach a sample of your work to this application in form of a screenshot, word Document or any other form that suits you best.

Your profile

• A minimum of 3-5 years of professional experience in software, product design, or digital experience creation.
• The ability to simplify complex technical ideas into simple written content.
• Flawless writing, editing, and proofreading skills.
• Excellent written and spoken communication skills.
• Capability to adapt to different writing styles.
• Native or excellent proficiency in English. Knowledge of German and other languages is desirable.
• Collaborative mind set, and willingness to work as a team and take on additional tasks and responsibilities on occasion.

Desirable 

• Experience with Sketch, Jira, and Phrase and/or other design and project management systems.
• Experience in localisation management.

Why us?

• A high-performance, agile culture with a world-class product
• A highly attractive and incentivizing compensation package and growth opportunities
• Fast growth and the opportunity to shape the future of online scheduling
• A hybrid work model that unites the best parts of remote work and office collaboration
• State-of-the-art equipment: your standard equipment includes the latest Apple devices; we make sure you are provided with all the hardware you need to work efficiently
• JobRad, Company discounts to many retailers and more benefits planned for 2024

About us

We're a global leader in online scheduling and resource management. Our mission is to provide companies with an all-in-one solution to optimize services and boost returns. Our Software-as-a-Service (SaaS) solution allows more than 45,000 businesses worldwide, from multinational corporations to mid-size and small businesses, to schedule their appointments online and to efficiently plan their resources. Each year, we process more than 60 million bookings across more than 30 countries. We're headquartered in Munich, Germany, with an additional office in Plovdiv, Bulgaria.