Senior Strategic Account Manager (all genders)

Permanent employee, Full-time · München oder remote

Your mission
  • As a Senior Strategic Account Manager (m/f/d), you are in charge of your customers and thus ensure the successful implementation and roll out of all (technical) requirements
  • You advise and support well-known enterprise customers - from onboarding, implementation and rolling out our SaaS solution.
  • You plan, coordinate and manage all customer-relevant topics with foresight and know-how while coordinating them with our IT department
  • You are responsible for project management, all customer relations and timely implementation 
  • You independently manage customer-specific projects, record technical customer requirements, analyze and plan these in close coordination with your contact person within the customer’s department. 

Your profile
  • Successful studies in business informatics, computer science, business administration or a comparable qualification
  • You have already gained minimum of 3-5 years of project experience in the independent execution of complex (IT) projects, SaaS environment preferably 
  • You show initiative and solution-oriented thinking
  • You are a strong communicator, responsible and a team player
  • You have the ability to present complex topics in a simple way
  • You show organizational competence as well as an independent, structured, result- and goal-oriented way of working
  • You have business fluent language skills in English and preferably in German or French (any further language knowledge is very welcome)
About us
We're a global leader in online scheduling and resource management. Our mission is to provide companies with an all-in-one solution to optimize services and boost returns. Our Software-as-a-Service (SaaS) solution allows more than 45,000 businesses worldwide, from multinational corporations to mid-size and small businesses, to schedule their appointments online and to efficiently plan their resources. Each year, we process more than 60 million bookings across more than 30 countries. We're headquartered in Munich, Germany, with an additional office in Plovdiv, Bulgaria.
We are looking forward to hearing from you!
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